Our guarantee

The Supermarket Dog promise

Every product has a 60-day guarantee.

If it does not work for you and your dog, we refund you in full.

How it works

  1. Email us or message us on WhatsApp within 60 days of delivery.
  2. Tell us what did not work. One sentence is fine.
  3. We refund you within 3 working days.

You usually do not need to send anything back. If we do need it back, we pay the postage.

What we will never do

  • No restocking fees.
  • No forms.
  • No asking twice.

This promise is part of your contract with us. It does not affect your legal rights, which are set out in our refund policy.